Coping with Encounters

"Imagine your own response when you are upset.. He or she asked what's wrong and you explain why you are offended. Your partner brushes off your complaint, attributing it to your being oversensitive. What happens to your emotional thermostat? It escalates. When feelings, rational or irrational, are invalidated, most people disengage. They not only chose to discontinue the conversation but are more likely to turn to someone who will understand their perspective." -B.D.T. p 59